{"id":1128,"date":"2026-09-28T11:04:54","date_gmt":"2026-09-28T09:04:54","guid":{"rendered":"https:\/\/www.sk-serv.de\/?p=1128"},"modified":"2026-10-23T10:39:29","modified_gmt":"2026-10-23T08:39:29","slug":"how-mts-doubled-sap-performance-with-sk","status":"publish","type":"post","link":"https:\/\/www.sk-serv.de\/en\/how-mts-doubled-sap-performance-with-sk\/","title":{"rendered":"How MTS doubled SAP performance with SK"},"content":{"rendered":"
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Case study
\r\nMTS<\/p>\n <\/div>\n

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SAP hosting for a complex
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For the MTS Group, SAP is a central part of day-to-day operations. With several locations, a broad product range and significant e-commerce activities, the company needs SAP infrastructure that remains reliably available, performs well and supports change in a controlled manner.<\/p>\n

Since 2024, SK has operated the MTS Group’s SAP systems in certified data centers using a hosting model that combines stability, performance and clear operational responsibility.<\/p>\n<\/div>\n\n

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Company<\/strong>
MTS MarkenTechnikService GmbH & Co. KG<\/p>\n <\/div>\n <\/div>\n\n \n

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Industry<\/strong>
Branded products for bicycles and automotive parts, car care and other accessories<\/p>\n <\/div>\n <\/div>\n\n \n

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Starting point<\/strong>
Change of hosting provider within a complex SAP and IT landscape<\/p>\n <\/div>\n <\/div>\n\n \n

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SK services<\/strong>
SAP hosting, system migration, operations in ISO\/IEC 27001-certified data centers and performance optimization<\/p>\n <\/div>\n <\/div>\n\n \n

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Controlled transition, minimal disruption, stable operations and a noticeable improvement in performance<\/p>\n <\/div>\n <\/div>\n\n \n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n<\/div>\n\n

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\n \n \"Modernes,\n\n
MTS headquarters in Kerpen.<\/figcaption>\n <\/figure>\n <\/div>\n\n \n
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\n \n \"Innenansicht\n\n
One of the brand showrooms, shown here for FISCHER.<\/figcaption>\n <\/figure>\n <\/div>\n\n \n <\/div>\n\n \n\n \n\n\n \n\n <\/div>\n <\/div>\n \n <\/div>\n <\/div>\n\n<\/div>\n\n
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\n The starting
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New requirements for
\nhosting, operations and availability<\/h2>\n

The MTS Group operates a diverse IT landscape that includes SAP, a custom-developed warehouse management system and Microsoft solutions running partly on premises and partly in the cloud. The company deliberately relies on external hosting for its business-critical SAP systems.<\/p>\n\n\n \n\n \n\n \n \n

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\n \"Alban\n <\/div>\n
\n \u201cIn addition to SAP, we use a custom-developed warehouse management system and Microsoft solutions that run partly on premises and partly in the cloud. We deliberately chose external hosting for SAP.\u201d \u2014 Alban Osterlow, Head of IT at the MTS Group<\/cite>\n <\/blockquote>\n\n <\/div>\n\n \n \n\n\n \n\n <\/div>\n <\/div>\n \n <\/div>\n <\/div>\n\n<\/div>\n\n
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The hosting provider had to be changed after the previous provider announced its withdrawal from this line of business. MTS was not fundamentally dissatisfied with the existing service, but had encountered individual support issues during upgrades and patches. The task was therefore not simply to switch providers, but to establish a reliable new operating environment for business-critical systems.<\/p>\n\n\n \n\n \n\n \n \n

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\n Although we were not fundamentally dissatisfied, there were occasional points of criticism, such as support issues during upgrades or patches.\u201d \u2014 Alban Osterlow, Head of IT at the MTS Group<\/cite>\n <\/blockquote>\n\n <\/div>\n\n \n \n\n\n \n\n <\/div>\n <\/div>\n \n <\/div>\n <\/div>\n\n<\/div>\n\n
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MTS chose SK because the company was convinced not only by its technical experience, but also by the way the team worked: close to the actual starting point, attentive in coordination and with clear responsibility for implementation.<\/p>\n\n\n \n\n \n\n \n \n

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\n \u201cIt was immediately clear that SK was genuinely committed to us. With the previous provider, we often felt like we were just a number.\u201d \u2014 Alban Osterlow, Head of IT at the MTS Group<\/cite>\n <\/blockquote>\n\n <\/div>\n\n \n \n\n\n \n\n <\/div>\n <\/div>\n \n <\/div>\n <\/div>\n\n<\/div>\n\n
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\n Implementation <\/p>\n <\/div>\n

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A controlled move
\ninto a new
\noperating environment<\/h2>\n

SK managed the transition of the SAP systems to the new hosting environment. The process was based on structured migration planning with clear responsibilities, technical analysis and close coordination with the MTS IT team.<\/p>\n

During the migration, SK did more than transfer the systems. The team also assessed operations, performance and capacity, allowing hardware resources to be sized appropriately and further optimizations to be carried out during ongoing operations.<\/p>\n\n\n \n\n \n\n \n \n

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\n \u201cThe systems were analyzed in detail in advance, including the applications running alongside merchandise management. SK then adjusted the hardware capacity and made further optimizations during ongoing operations, including resetting system parameters.\u201d \u2014 Alban Osterlow, Head of IT at the MTS Group<\/cite>\n <\/blockquote>\n\n <\/div>\n\n \n \n\n\n \n\n <\/div>\n <\/div>\n \n <\/div>\n <\/div>\n\n<\/div>\n\n
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Services at a glance<\/h3>\n