{"id":1117,"date":"2026-09-28T10:07:03","date_gmt":"2026-09-28T08:07:03","guid":{"rendered":"https:\/\/www.sk-serv.de\/?p=1117"},"modified":"2026-10-23T10:40:33","modified_gmt":"2026-10-23T08:40:33","slug":"one-price-regardless-of-bits-and-bytes","status":"publish","type":"post","link":"https:\/\/www.sk-serv.de\/en\/one-price-regardless-of-bits-and-bytes\/","title":{"rendered":"One price, regardless of bits and bytes."},"content":{"rendered":"
\n\n\n
\n\n
\n

One price. No time sheets, no additional charges, no surprises at the end of the month. SK charges a flat fee for SAP Basis operations, hosting and monitoring, so the customer knows the full SAP Basis operating budget before the first ticket is raised.<\/p>\n \n \n <\/div>\n\n <\/div>\n\n<\/div>\n\n

\n\n\n
\n
\n\n
\n
\n

\n The
\r\nproblem <\/p>\n <\/div>\n

\n\n \n\n

Providers that bill by effort
\nprofit from problems<\/h2>\n

Traditional billing models for SAP operations are based on hours, tickets or consumed resources. That may sound fair, but only at first glance. A provider that bills by effort has no commercial incentive to make an incident disappear quickly and permanently. On the contrary: the longer it lasts and the more often it recurs, the more there is to bill.<\/p>\n

No one has to exploit this deliberately. The incentive is simply misaligned. For the customer, the result is the same: every invoice is a surprise and every budget is only an estimate.<\/p>\n\n\n \n\n \n\n \n\n\n \n\n <\/div>\n <\/div>\n \n <\/div>\n <\/div>\n\n<\/div>\n\n

\n\n\n
\n\n
\n
\n

One price for all
\nSAP Basis operations<\/h2>\n

SK charges a flat fee: not by bits and bytes for hosting, not by effort for monitoring and not by the hour for the day-to-day tasks included in our operating models. The customer receives one price. The full SAP Basis operating budget is therefore set before a single ticket is opened.<\/p>\n